When will my order be processed?

Orders normally will be processed in 3 business days upon purchase date.

When will pre-order items be shipped?

Pre-order items will be shipped within 15 days.

When will I receive my order?

US orders:

• Orders shipping to a US address will be shipped via USPS, UPS, FedEx, or DHL
• Delivery within 5-7 business days
• Flat shipping fee on all orders: Bag Charms & Small Accessories: $5. Larger Bag Items: $15

International orders:

• International orders will be shipped via SF Express unless notified otherwise
• It typically takes 7-14 business days to arrive
• International shipping costs vary with different destinations